ACME Corp — Application Status Portal

Rapid incident analysis with LightPane

This demonstration shows how LightPane supports rapid incident analysis when a cloud-hosted application fails in production. Each critical application team has built their own monitoring dashboard from LightPane panes. These can be referred to during any production incident and are listed below.

Here we simulate an incident on ACME Corp’s ECommerce Web Application, which is hosted on AWS. Select the ECommerce Web Application card below to open its dashboard and walk through the incident-analysis narrative.

All Applications — 12 registered
⚠  Incident Active
ECommerce Web Application
Customer-facing online retail storefront, product catalogue, shopping cart and checkout.
AWS
Customer Self-Service Portal
Account management, order history, returns, and billing enquiries for registered customers.
Azure GCP
Order Management System
End-to-end order processing, fulfilment orchestration, dispatch scheduling and carrier integration.
AWS On Premises
HR Management Platform
Employee records, payroll processing, time & attendance, and workforce scheduling.
On Premises
Financial Reporting Suite
Management accounts, forecasting, regulatory compliance reporting and finance analytics dashboards.
Azure
Inventory Management
Real-time stock control, warehouse operations, goods-in/out and replenishment automation.
On Premises
Marketing Analytics Platform
Campaign performance tracking, customer behaviour analysis, attribution modelling and A/B testing.
GCP
Internal Developer Platform
CI/CD pipelines, infrastructure automation, developer tooling and self-service environment provisioning.
AWS
Customer Data Platform
Unified customer profiles, identity resolution, audience segmentation and real-time data activation.
AWS GCP
ERP System
Enterprise resource planning covering procurement, supply chain, finance ledger and operational reporting.
On Premises
Mobile App Backend
REST APIs, push notifications and session management powering the ACME iOS and Android applications.
AWS
Partner Integration Hub
B2B data exchange, EDI processing, partner API gateway and supplier onboarding workflows.
Azure On Premises